OFFICIAL OFFICIAL EUROBASKET FIBA SHOP
ARTICLE 1 - PREAMULE
The General Conditions of Sale (GTC), hereinafter referred to as "these" are concluded between,
SPORTS EVENT MERCHANDISING, brand of the company FINANCIERE FG SPORT, a limited liability company with a capital of 10,000 euros, whose head office is located at 10 rue des Brielles, ZAC Grande Terre, 55000 BAR LE DUC, registered with the RCS of Bar-le- Duke under RCS 898 282 918, subject to French VAT under number FR04 898282918, e-mail: firstname.lastname@example.org
And on the other hand,
Any natural person behaving like a consumer wishing to place an order for product (s) and / or service (s) on the website of the online store,
Hereinafter referred to as "the customer"; Professionals defined by the Consumer Code as "any natural or legal person, public or private, who acts for purposes falling within the scope of their commercial, industrial, craft, or liberal activity are expressly excluded from the scope of this Agreement. or agricultural, including when acting in the name and on behalf of another professional ”.
These conditions define the rights and obligations of the parties in connection with sales made on the website of the official store of OFFICIAL EUROBASKET FIBA SHOP via the URL address www., Hereinafter referred to as "the online store".
Any order for product (s) and / or service (s) duly validated on the "OFFICIAL EUROBASKET FIBA SHOP" online store site is subject to full and unreserved acceptance of these by the customer. The customer materializes the acceptance of these by his electronic signature by clicking on the icon "I have read, I understood and I accept these General Conditions of Sale". This electronic signature has the value of a handwritten signature between the parties.
These General Conditions of Sale prevail over all other conditions.
SPORTS EVENT MERCHANDISING reserves the right to adapt and modify the General Conditions of Sale of the online store at any time. In the event of adaptation or modification, the conditions in force on the day the order is placed will be applied.
The customer has the option of printing these General Conditions and consulting them at any time on the website of the online store.
ARTICLE 2 - PURPOSE
The purpose of these presents is to define the terms applicable to the distance selling contract concluded between SPORTS EVENT MERCHANDISING and the Customer, in particular the rights and obligations of each of the parties.
ARTICLE 3 - PRODUCTS
3.1. Product quality
The photographs in the electronic catalog illustrating the products offered for sale on the website of the OFFICIAL EUROBASKET FIBA SHOP online store tend to describe and present with the greatest accuracy the essential qualities of the items. These photographs do not enter into the contractual field. If errors occur, under no circumstances can SPORTS EVENT MERCHANDISING be held liable.
As part of a pre-order, SPORTS EVENT MERCHANDISING cannot be held responsible for changes in the quality, material or price of the products, which have occurred between the time the pre-order is placed and the official release date of the product. or product (s)
3.2. Product availability
The products and / or services visible for sale on the website of the OFFICIAL EUROBASKET FIBA SHOP online store are available while stocks last.
Information on the availability of products is provided to the customer when placing his order. In the event of unavailability after placing his order, SPORTS EVENT MERCHANDISING will inform him by email or telephone and will offer either to provide him with replacement items with similar or superior characteristics and qualities at an equal price. or higher, to cancel the order, or to return the price to him if his bank account has been debited.
ARTICLE 4 - THE ORDER
• Order process
The order is placed after the completion of the following five successive steps:
- Selection of articles
The customer clicks on the “Add to cart” icon and checks the specifics of his order (item, quantity, size, color, price, etc.) from the photographs taken from the electronic catalog available on the online store site. . The customer confirms the choice of the selected product (s) on the "Validate my basket" icon. Information on product availability is given when placing the order.
- Customer identification
The customer identifies himself with his customer account. He indicates his username as well as his personal password. If he does not yet have a customer account, he proceeds to create it. It fills in the fields provided for this
effect on the site by indicating their contact details with the following mandatory information: title, surname, first name, full delivery address, valid and personal e-mail address, telephone number.
- Choice of delivery method
In accordance with article 7 of these General Conditions, the customer chooses the delivery method he wishes from the options offered.
- Confirmation of the order by the customer
After having checked the details of his order, the price thereof and corrected any errors, the customer proceeds to the final validation of his order by clicking on the icons "Confirm order" and "Proceed to payment".
- Payment of the order
The customer, after having validated his order, proceeds to payment for the product (s), the terms of which are defined in Article 6 hereof. The customer declares on the one hand to use his personal card or to be duly authorized by the card holder to proceed with the
payment and, on the other hand, ensures that this card provides access to sufficient funds to cover all costs resulting from the order.
• Confirmation of the order by OFFICIAL EUROBASKET FIBA SHOP
After receipt by OFFICIAL EUROBASKET FIBA SHOP of the purchase order made by the customer (materialized by the completion of the five steps described above), OFFICIAL EUROBASKET FIBA SHOP sends an order confirmation email to the address previously provided by the customer via his customer account. Sending this email results in the final formation of the sales contract between SPORTS EVENT MERCHANDISING and the customer. The customer's bank account is debited upon confirmation of the order validation. SPORTS EVENT MERCHANDISING reserves the right to refuse any order from a customer with whom there is a dispute.
ARTICLE 5 - PRICE
The prices are expressed in euros and include VAT at the rate in force on the day the order is placed. SPORTS EVENT MERCHANDISING reserves the right to modify them, in particular in the event of a change in the VAT rate.
The price of the product is the price displayed when the order is placed and does not include the shipping and processing costs of the order, the amount of which is indicated to the customer before the final validation of the order.
The price invoiced to the customer is expressed inclusive of all taxes. It includes the price of the product (s) selected by the customer, the costs of delivery, handling, packaging and storage thereof.
ARTICLE 6 - PAYMENT
The price of the products is payable in cash on the day of the actual order, only by credit card. The accepted credit card networks are Visa and Eurocard / Mastercard.
In order to make the payment, the customer communicates the number of his bank card associated with its expiration date as well as the last three digits of the cryptogram on the back of the card.
The customer is debited from his bank account after OFFICIAL EUROBASKET FIBA SHOP has sent an order confirmation email.
Data security and confidentiality
The online store site is subject to the xxxxxxx secure payment system. This system uses Secure Socket Layer (SSL) technology which ensures, through an encryption technique, the integrity and confidentiality of the data communicated by the customer.
At no time does OFFICIAL EUROBASKET FIBA SHOP have access to confidential information relating to the means of payment (card number, expiry date, cryptogram). The bank details are therefore requested from the customer for each new order.
Title retention clause
SPORTS EVENT MERCHANDISING retains ownership of the products sold until full and effective payment of the price of the order.
If the bank payment center refuses to agree to payment for the order, the sale is purely and simply resolved OFFICIAL EUROBASKET FIBA SHOP cannot be held responsible for the delay or failure to deliver due to default in payment. client.
ARTICLE 7 - DELIVERY
After confirmation of full and effective payment of the order by the bank payment center, SPORTS EVENT MERCHANDISING undertakes to deliver the order to its carrier within a maximum period of 30 days after the conclusion of the contract.
SPORTS EVENT MERCHANDISING delivers packages to mainland France, Corsica, and a large number of foreign countries.
The customer agrees to pay all taxes due on the importation of products, customs duties, VAT, and more generally all taxes due under the regulations of the country of receipt of the order.
Delivery is deemed to have been made upon physical delivery of the goods to the customer by the carrier.
The customer is expressly informed that it is his responsibility, upon delivery of the package, to check the general condition of the product (s) (damage,damaged or defective package, etc.) as well as its content, and to ensure that it conforms to the order (number, etc.).
Any complaint must be made by the customer expressly and in writing via the delivery slip sent in the package or via the voucher which can be downloaded from the website of the online store within three days of delivery.
SPORTS EVENT MERCHANDISING or a third party designated by him will contact the customer and process his complaint as soon as possible, indicating the procedure for returning the package.
SPORTS EVENT MERCHANDISING cannot be held responsible for delay or failure to deliver due to the indication by the customer of a false or erroneous address, or of an address to which delivery would be impossible.
The risks of the thing are transferred to the customer when the latter or a third party designated by him, other than the carrier offered by SPORTS EVENT MERCHANDISING, takes physical possession of the products.
Conversely, when the customer entrusts the delivery of the goods to a carrier other than that offered by SPORTS EVENT MERCHANDISING, the risks of the item are transferred upon delivery by SPORTS EVENT MERCHANDISING of the product (s) to the carrier.
If the order is not shipped by SPORTS EVENT MERCHANDISING within 30 days, the customer may request the termination of the contract and the reimbursement of the full price by registered letter with acknowledgment of receipt, subject to a case of force majeure. .
Delivery times cannot be guaranteed in the event of force majeure, in particular and in a non-exhaustive manner in the event of a strike, war, riot or fire.
ARTICLE 8 - WITHDRAWAL AND RETURN POLICY
As part of a distance sales contract concluded on the site of the online store, the customer has, without having to justify his decision, a period of 14 days to exercise his right of withdrawal from receipt. of the goods by the customer or a third party designated by him, other than the carrier.
The customer cannot however exercise his right of withdrawal on all products made to the customer's specifications or clearly personalized, on items likely to deteriorate or expire quickly, on contracts for the supply of a newspaper or periodical. or magazine.
The customer exercises his right of withdrawal by completing the form provided for this purpose inserted in the package or available on the website of the online store. OFFICIAL EUROBASKET FIBA SHOP immediately acknowledges receipt of the customer's exercise of the right of withdrawal by sending an electronic message to the e-mail address provided by the customer.
Return of products subject to the right of withdrawal by the customer
The product (s) are returned by the customer no later than 14 days following the communication of their decision to withdraw to the following address:
SPORTS EVENT MERCHANDISING
Avenue of the Grande Terre
10 rue des Brielles, ZAC Grande Terre
55000 BAR LE DUC
The cost of returning the product is the responsibility of the customer. The customer is advised to return their package by registered mail with acknowledgment of receipt, by Colissimo or by any other means allowing the package to be tracked.
The customer agrees to return the product in its original packaging, complete (accessories, instructions, label not removed from the product, etc.), clean and not worn, neither damaged nor damaged, and accompanied by the duly completed return slip. (transmitted in the package).
If the customer does not comply with these conditions and the product has in particular been depreciated by manipulations other than those necessary to establish the nature, characteristics and proper functioning of the property, SPORTS EVENT MERCHANDISING may refuse to reimburse the customer. In this case, the product will be returned at the expense of SPORTS EVENT MERCHANDISING to the customer without the latter being able to demand any compensation or right to reimbursement, with the exception of the subsequent exercise of its warranty rights on the goods sold.
Fees and reimbursement
SPORTS EVENT MERCHANDISING undertakes to reimburse the consumer for all sums paid during the order, namely the price of the product (s), the delivery and processing costs of the order, as soon as the goods or as soon as the customer has provided proof of shipment of these goods, the date selected being that of the first of these facts, subject to receipt of the products under the conditions described in the previous paragraph.
ARTICLE 9 - EXCHANGE POLICY
OFFICIAL EUROBASKET FIBA SHOP does not exchange any product.
However, the customer is reminded that he can make use of his right of withdrawal in accordance with article 8 hereof and then place a new order on the website.
ARTICLE 10 - LEGAL GUARANTEE OF CONFORMITY
SPORTS EVENT MERCHANDISING is committed to delivering a good confelm to the contract and responds to any lack of conformity existing upon delivery. It also responds to any lack of conformity resulting from the packaging.
The good conforms to the contract:
• If it is suitable for the use usually expected of a similar good and, where applicable:
- If it corresponds to the description given by OFFICIAL EUROBASKET FIBA SHOP and has the qualities that it has presented to the buyer in the form of a photograph;
- If it has the qualities that a buyer can legitimately expect in view of the public statements made by OFFICIAL EUROBASKET FIBA SHOP, in particular in advertising or labeling;
• Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of OFFICIAL EUROBASKET FIBA SHOP and which the latter has accepted.
In the event of a lack of conformity, the customer has the choice between replacing or repairing the goods. Whatever option the customer chooses, the customer returns the item to the following address:
Avenue of the Grande Terre
10 rue des Brielles, ZAC Grande Terre
55000 BAR LE DUC
The replacement or repair of the good takes place at no cost to the customer. If the repair or replacement of the good proves impossible, the customer can return the good and be refunded the price or keep the good and be refunded part of the price.
The return of the price takes place within a maximum period of 14 days from receipt of the good by SPORTS EVENT MERCHANDISING or the third party designated by it by bank transfer to the account entered when placing the order, provided that the good is actually non-compliant.
ARTICLE 11 - LIMITATION OF LIABILITY
SPORTS EVENT MERCHANDISING is fully responsible towards the customer for the proper performance of the obligations resulting from the contract concluded at a distance, without prejudice to its right of recourse against its service providers.
However, he can be exonerated from all or part of his responsibility by providing proof that the non-performance or poor performance of the contract is attributable either to the customer, or to the unforeseeable and insurmountable fact of a third party to the contract, or in a case of force majeure
ARTICLE 12: INTELLECTUAL PROPERTY AND COMPETITION
The website of the online store, all of its content (in particular the texts, works, visual elements and the underlying technology appearing on the site), as well as all the rights relating thereto are the exclusive property of SPORTS EVENT MERCHANDISING and are protected worldwide by copyright and intellectual property.
Any reproduction, in whole or in part, of the site, and any link to the online store site are systematically subject to the authorization of SPORTS EVENT MERCHANDISING. In the absence of authorization, SPORTS EVENT MERCHANDISING reserves the right to take any action against the offender.
The products and / or services offered on the online store website are intended for the personal use of customers. Customers or recipients of the products are prohibited from any partial or total resale of said products.
ARTICLE 13 - PERSONAL INFORMATION
The customer fills in the mandatory fields marked with an asterisk during the purchase process, under penalty of not validating his order. This information is collected only for the purpose of distance selling.
In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, the processing of personal information relating to customers has been declared to the National Commission for Information Technology and Freedoms (CNIL).
The customer is informed that he has at any time the right to access, modify, rectify and delete personal data transmitted to OFFICIAL EUROBASKET FIBA SHOP. To exercise this right, the customer submits his complaint to the email address indicated at the top of this document.
OFFICIAL EUROBASKET FIBA SHOP undertakes not to disclose to third parties the information provided by the customer.
The personal data transmitted by the customer is used as part of the processing of his order and to strengthen and personalize the communication of products reserved for OFFICIAL EUROBASKET FIBA SHOP customers, in particular by means of newsletters.
The customer can unsubscribe at any time. OFFICIAL EUROBASKET FIBA SHOP will take this into account within a maximum of 2 working days. However, when the customer visits the site of the online store from certain partner sites of OFFICIAL EUROBASKET FIBA SHOP and identified as such, the data concerning him may exceptionally be communicated to them. If the customer does not wish it, he must report it to OFFICIAL EUROBASKET FIBA SHOP lors of his order.
ARTICLE 14: ELECTION OF DOMICILE
OFFICIAL EUROBASKET FIBA SHOP elects its domicile instead of the registered office indicated at the beginning of these presents. The customer establishes his domicile at the place of his main residence.
ARTICLE 15: APPLICABLE LAW
The parties submit these general conditions of sale to French law.
ARTICLE 16: SETTLEMENT OF DISPUTES
SPORTS EVENT MERCHANDISING and the lay client make their best efforts to settle their dispute amicably and may submit it to a consumer mediator before any referral to the judge. In the absence of an amicable settlement, the dispute will be submitted to the competent French courts.